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UK Shipping
Orders received before 2.00 pm are shipped out via UPS on a 24 hour courier service, if your location is remote it could take up to 48 hours. UPS provide a full tracking service for your parcel.
World-wide Shipping
We can ship our products to any location in the world – if your area is not listed, then all we need to know is the quantity required and the shipping address. We will then obtain a shipping price for you or you can arrange for your own shipping company to collect form our UK or USA locations.
USA Ordering
Some General Customer Comments Received Recently
Just a quick note so say thank you very much for all the help and advice you gave me over the telephone. Your staff are a credit to you - Karen.
Thanks, what a good service I will pass on your site - Peter.
Just to let you know that my order arrived yesterday, in good condition, Thank you.Great service – Nicola.
Many thanks for the reply. Will continue as advised. I will be ordering any additional pond maintenance products from yourselves as I do appreciate professional advice – Tony.
I have received my order and very pleased with the results, thank you very much for your great customer service - Ian.
Many thanks have received my order exactly 24 hours later, will now go and try it. brill – Joe.
Just to let you know that the package that I ordered yesterday arrived first thing this morning. Excellent service and a very pleasant transaction with your lady on the telephone in Sales, very unusual these days – Mike.
Thank you so much, from the fish too! – Carol.
Great product, great service thanks, have a nice day – Robert.
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